Repair and restoration of your Polène bag

Polène is a young leather goods house founded in 2016 by a sister and two brothers. Featuring contemporary designs and a palette of colors, the brand offers elegantly designed bags such as the Numéro Un, available in mini and nano sizes.

Our workshop offers all types of leather restoration to care for your Polène bag.

How it works

Collection

Our concierge collects and delivers to your home, your office, or the location of your choice in Paris.

For all other locations, we provide you with a prepaid Chronopost label.

The Service

Once it arrives at the workshop, your Polène bag is analyzed by our head leather craftsman to offer the most suitable services based on your needs and budget, before your item is taken into our care.

Quality Control

Quality is non-negotiable! A dedicated person is responsible for validating that the services have been perfectly performed and that our quality criteria are met.

Delivery

A few days later, you’ll be delivered where and when you want by our concierge if you’re in Paris, or by Chronopost.

Examples of repairs offered for your Polène bag

Common repairs

Luxury bag repair

Our expert artisans assist you with all repair and restoration services for your Polène bag:

  • Cleaning and maintenance
  • Color repigmentation and dyeing
  • Handle repair
  • Restoration of tabs and fasteners
  • Clasp repair and replacement
  • Stitching work

Repair and restoration of your Polène bag

Bag repair

Our artisans offer a full range of leatherwork services to restore your Polène bag to like-new condition:

  • Handle repair or remanufacturing
  • Restoration of the metal trims and ties
  • Edge dyeing for your bag
  • Chape repair
  • Repair of clasps and straps
  • Stitching repairs or new stitching work

Cleaning and maintenance of your Polène bag

To care for your Polène bag, store it in its original dust bag away from light. Also, avoid placing it against other bags or accessories that may bleed or cause color transfer.

For premium maintenance, our workshop offers complete detailing for your Polène bag. Our experts apply cleaning milk and nourishing beeswax milk to restore the full suppleness of your bag’s leather.

Our leather craftsmen can also repigment the color of your bag or dye it.

Customer reviews

Frequently asked questions about Polène bag repair

The average turnaround time at our workshop is one month for the restoration of your Polène bag. This timeframe may vary depending on the complexity of the repair or the search for specific materials or supplies.

All Polène bags are accepted by our workshop for repairs.

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