Galoche & Patin works with brands, retailers, hotels and concierge services, second-hand players and sports professionals who want to make repair part of their customer service. From our Paris workshop, we bring together shoe repair and leather goods expertise, logistics and the quality control needed to deliver a consistent service on regular volumes.
We become the workshop that handles repairs for your customers or your network: assessment, repair, quality control, return. The scope ranges from one-off jobs to a recurring flow.
Shoes, bags and small leather goods: we restore items intended for resale, rental or return to stock, in batches and with a level of work suited to their value, from a simple refresh to the restoration of luxury pieces
Your shop, hotel, gym or site becomes the drop-off point. Items are grouped, sent to the workshop, then returned to the same place or directly to the customer.
You list Galoche & Patin as the workshop for your customers, members, residents or employees, with a service process we define together.
For organisations that regularly use or rent out shoes and leather items, we can set up scheduled care, batch treatments and priority levels.
Item assessments, meeting the artisans, care advice, event-based collections: repair can also become a brand experience.
Outsource all or part of your footwear or leather goods after-sales service, or create a repair programme, without building new infrastructure in-house.
Add repair to your retail experience with a collection point or a centralised after-sales service, without needing an artisan in every store.
Restore items before resale or between rentals, to put more items back into circulation and extend their useful life.
Entrust your guests’ shoes, bags and leather items to a specialist workshop, with a simple and discreet process.
Office collection, repair days or a recurring programme: shoe and leather care becomes an on-site service.
Organise the collection and resoling of climbing shoes with a workshop that already handles these requests across France.
Productions, costume makers, showrooms and agencies can call on the workshop for repairs, restorations or activations around the craft.
Add specialist footwear and leather goods capacity to an existing repair, take-back or reuse process.
We do not put our clients in touch with independent artisans: repairs are carried out by our teams, in our Paris workshop, and every item goes through quality control before it is returned.
Your products, customers, volumes, sites, lead times and the level of service you expect.
Drop-off, collection or shipping; single items or batches; return to the store or to the customer.
Items received are assessed to define the relevant work and how it is approved.
The work is carried out in the workshop by our artisans, then inspected before it is returned.
After an initial trial flow, the programme is adjusted, then extended when the model justifies it.
Resoling and repairing climbing shoes is a fully-fledged activity of the workshop.
Pairs are collected, handled in Paris, then returned anywhere in France.
For gyms, clubs, shops and brands, this expertise is organised as a partnership: grouped collection, in-store drop-off point, multi-site programme.
The workshop works on shoes, sneakers, climbing shoes, bags and leather items. Feasibility depends on construction, condition and materials; an assessment confirms it.
The workshop works on shoes, sneakers, climbing shoes, bags and leather items. Feasibility depends on construction, condition and materials; an assessment confirms it.
It can be considered depending on the customer journey, volumes and the tools required. The arrangement is defined with each partner.
Yes, with grouped collection, centralised repairs and return to the relevant locations. An initial flow lets us validate the organisation before extending it.
Our workshop is in Paris. We provide pickup and delivery in Paris and the inner suburbs; elsewhere, shipping is arranged by carrier.
Yes, depending on the type of items, their condition and the volume. The aim is to define levels of work that make sense for the economics of the stock.
Yes. Collection and resoling of climbing shoes are organised as a partnership, anywhere in France.
Tell us what you need: type of items, estimated volume, area, any collection points and the level of service expected. We then propose an initial operating plan.
An in-store collection point, outsourced after-sales, a concierge service, a refurbishment flow or a need that fits no category: describe your organisation and constraints to us.
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